Return / Exchange Policy
Return & Exchange Policy
At NordicLife, your comfort and satisfaction are our top priorities. If you’re not completely happy with your purchase, we’re here to help.
Easy Returns
We offer a 7-day return policy from the date of delivery.
To be eligible for a return:
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The product must be unused, unwashed, and in original packaging
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All tags and labels must be intact
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The item should be in the same condition as received
Exchange Policy
We offer exchanges in case of:
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Damaged product
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Defective item
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Wrong product delivered
Please raise a request within 48 hours of delivery with proper images/videos for quick resolution.
Non-Returnable Items
For hygiene and safety reasons, we do not accept returns if:
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The product has been used or washed
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The packaging is missing or damaged
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The request is made after 7 days
Return Process
To initiate a return or exchange:
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Contact us at nordiclifellp@gmail.com or WhatsApp 9310808049
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Share your order ID and issue details
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Our team will guide you through the process
Refund Policy
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Once the returned product is received and inspected, your refund will be processed within 5–7 business days
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Refund will be credited to the original payment method
Important Notes
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Reverse pickup is available in selected locations
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In some cases, customers may need to self-ship the product
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Shipping charges (if any) are non-refundable
We’re committed to making your shopping experience smooth and worry-free.